Psychological first aid: peer support that matters
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Supporting Journalists Through Psychological First Aid: Building a Culture of Care in the Newsroom

In today’s fast-paced news cycle, journalists often find themselves on the front lines of human tragedy, conflict, and chaos. While deadlines and deadlines dominate much of the newsroom rhythm, what often gets overlooked is the toll this work takes on the emotional well-being of reporters, editors, and producers alike. The truth is: supporting mental health in journalism isn't just a nice-to-have—it’s essential for the safety, longevity, and resilience of our field.

One of the most powerful and accessible tools we can implement is Psychological First Aid (PFA). Unlike traditional therapy or clinical interventions, PFA is a simple, human-centered approach designed to reduce immediate stress and help individuals begin to cope after distressing events. No degrees in psychology are required—just empathy, presence, and a commitment to care.

What Is Psychological First Aid?

PFA is an evidence-informed practice backed by the Dart Center for Journalism and Trauma, SAMHSA, and others. It’s structured around three core steps:

  • Listen: Be fully present. Let your colleague share what they’re feeling without rushing in to fix or minimize.
  • Protect: Help create physical and emotional safety. That might mean offering quiet space, reducing workload, or simply offering nonjudgmental reassurance.
  • Connect: When appropriate, help the person connect with supportive resources—whether that’s a trusted peer, an HR representative, or an Employee Assistance Program (EAP).

These principles aren't new, but they’re often forgotten in high-stakes, high-output environments like newsrooms.

Why This Matters for Journalists

Journalists regularly face emotional strain, whether it's witnessing violence, interviewing trauma survivors, or reviewing graphic content. Despite this, there's often a “tough it out” culture that discourages vulnerability or asking for help.

PFA offers a framework to interrupt that cycle and normalize supportive behavior—especially peer-to-peer support. Whether it’s a casual check-in after covering breaking news, or offering space and time after a difficult assignment, these small moments can make a huge impact.

Making PFA a Newsroom Norm

Integrating Psychological First Aid into your newsroom doesn't require a formal program—it requires a mindset shift. Here are a few practical ways to begin:

  • Start meetings with short emotional check-ins—no deep dives, just a chance for people to share how they’re doing.
  • Encourage leadership to model vulnerability and normalize talking about stress and recovery.
  • Create decompression spaces, even if it’s just a quiet room with a couch.
  • Train teams in the Listen, Protect, Connect model, so that everyone feels equipped to support one another.

It’s Not About Fixing—It’s About Showing Up

As one facilitator put it, “PFA isn’t about fixing someone. It’s about being a human in the room when someone else is hurting.” That moment of connection—a quiet coffee drop-off, a gentle question, a willingness to sit and listen—might be the most impactful thing you do all week.

Let’s shift the culture of journalism from “get the story no matter the cost” to one that values both the truth—and the truth-teller.

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